The TEAS exam is non refundable. The exam begins at 10:00 am and will not be accepting students after that time. You are responsible to follow the directions that you are given 2 days before, called the "Dry Run". This ensures that your computer is working properly and that you can access a quick practice exam to get you ready for Saturday morning. If it does not work, contact ATI and they will be able to help you. Do not contact the Proctor, she will not be able to help you with technical issues.